by OnShelf | Mar 28, 2019 | Articles
As Easter looms businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales. Here are...
by OnShelf | Feb 20, 2019 | Articles
As each new app or tech gadget appears on the horizon, keeping the Customer Experience (CX) fresh and relevant becomes more complex. But making and retaining customers in 2019 is not just about keeping up with the sophisticated robotics of the 21st Century. Yes,...
by OnShelf | Feb 4, 2019 | Articles
With a sobering 0% growth reported in May 2018 by Nielsen for the global Top 20 manufacturers and a 2.4% growth for the Top 200 manufacturers within the last year, retailers need to know what the top tech customer engagement trends are and incorporate them where...
by OnShelf | Feb 4, 2019 | Articles
Another year has flown by and for most people September has just come to pass too quickly. Time flies when you’re having fun … or just busy. 2018 has been a year of great activity and by August we had reached a technical recession. A recession is 2 consecutive...
by OnShelf | Jan 17, 2019 | Articles
We’re in the 4th industrial revolution, which has the fastest pace compared to its predecessors. Tech enabled solutions integrating offerings like AI, Chatbots, AR, and smart robots are becoming attainable for medium sized businesses. South Africa and...
by OnShelf | Aug 7, 2018 | Articles
While we focus on women in South Africa during the month of August and honour our constitution for declaring the 9th of August a public holiday; retailers continue to look closely at the overall economic status of women. How liquid is the average women consumer? What...
